Your order is shipped under 24h from Monday to Friday.
Any placed order after Friday at 2pm will be shipped on Monday morning.
We take great care in preparing our orders.
DELIVERY IN FRANCE AND SHIPPING FEES
The delivery rates are calculated according to the weight and the delivery place. The rate will be shown to you before your order validation.
Delivery in France is offered from 70 euros of purchase via the carrier Colissimo.
Advice: Gather your purchases in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
- At home:
Your package is delivered personally or delivered in your mailbox. If the size doesn’t allow letting the box in the mailbox, it will be left, available for you, in the post office you are attached to.
You have 10 open days from the arrival of the package in the post office to collect it. After this deadline, it will be returned to the expeditor. In any case you are informed by email 24h before the package delivery.
The indicative period of delivery is 48h
- At a merchant’s place
With DPD, you can choose among 5000 merchants of the DPD pickup network, close to your home, to your workplace or holiday place, where you would like to be delivered. You will be informed of the availability of your parcel by mail that will allow you to take your package within 10 open days. After this deadline, your parcel will be returned to the expeditor.
The indicative period of delivery is 48h
ORDER TRACKING
You can at anytime follow the progress of your order by logging into your account. Select “my orders” to follow the progress of your parcel. For any questions concerning the progress of your delivery, you can also contact the customer service Enfance Paris at contact@enfance-paris.com.
In case of non-withdrawal within the time allowed by the carrier, products will be automatically returned to the expeditor and the return of your order will be in charge of the recipient.